Trust center
Everything your team needs to approve Innkraft
Security, privacy, implementation and commercial documents in one place. For anything not listed, ask our team and we will answer in writing.
How guest data is protected
- Security and trust. Access by role, masked contacts, an audit log, and what we do not claim.
- Platform controls. Roles, privacy and export rules, and what each person on your team can see.
- Dashboard and roles. What each role can see and do, and how staff take over a chat.
What we collect, and the terms
- Privacy policy. What we collect, why, and how long we keep it.
- Data processing acknowledgement. The terms for processing guest data on your behalf.
- Terms of service. The agreement that covers use of Innkraft.
How a property goes live
- Getting started. How a property goes live and what your team does.
- Booking engines we work with. The engines connected today and what each one does.
- Hotel groups. How several properties share one login with roles for each.
- Channels. WhatsApp, Instagram, Telegram and website chat, one agent.
Pricing and how to evaluate us
- Pricing. Plans, what is included, add ons and the cost stack.
- The buyer's guide. The questions to put to any vendor, including us.
- Customer stories. How real hotels set up and use Innkraft.
Need something that is not listed?
A security questionnaire, support terms or a reference call can be arranged. Tell us what your approval process needs. Talk to our team.
