AI Sales Agent

What happens to your 11 pm enquiry? It gets a reply.

The agent answers like a warm sales rep, checks live availability, collects the guest's details and hands a confirmed request to your front desk. Every hour of every day.

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Live rooms and prices
0% commission

9:41

Seabreeze Reservations

online

TODAY

Messages are end-to-end encrypted.

Type a message

How hotels use it

Three hotels, three ways the Sales Agent earns its place

Each scenario follows a real hotel setup, from the first message to the hand-off your team receives.

01 · Palm Court Hotel

Banquet Advisor

Event enquiries arrive qualified, not as a guessing game

In Sivarathiri season, event enquiries come in fast and vague. The agent asks about the event, recommends the best fit hall with reasons and hands the events team a complete brief.

Asks event type, guest count and seating
Recommends one hall, with up to two alternatives
Sends a scored event brief to your team

Chat · Palm Court Hotel

We are planning a Sivarathiri family function. Can you help?

Of course. What kind of event, how many guests, and what seating?

Family function, around 150 guests, evening.

Best fit for your event

Fits your guest count and seating style
Suits an evening family function
Two alternatives, each with a reason

Event brief sent to your events team

02 · Lakeview Residency

Lean front desk

A front desk that never starts from zero

Lakeview runs with a small team. The agent holds the first conversation at any hour, checks availability and passes the front desk a ready request, so staff only step in to close.

Answers from Lakeview's own facts
Shows live rooms with photos and prices
Emails the request with a reference

From a late night chat to your front desk

Do you have a room this Friday for two?

Yes, I can check that now. Here are the rooms that are open, with photos and prices.

New enquiry for the front desk

With reference

Dates: Friday to Sunday
Guests: 2 adults
Room chosen: Picked in the chat
Contact: Name, phone, email

03 · Hillcrest Jungle Retreat

Payment link in the chat

Many room types, one clear conversation

A resort with a wide range of rooms and plenty of detail. The agent answers from the resort's own knowledge, matches the right room and sends a payment link in the chat.

Searches every room type, not just the first few
Creates a payment pending booking
Sends the Pay now link in the chat

Chat · Hillcrest Jungle Retreat

The jungle cottage for next weekend, please.

Great choice. Your booking is created and waiting for payment. Tap below to pay securely.

Pay now

What happens next

Enquiry
Payment pending
Paid
Confirmed by the resort

Fixes the leaks

Marketing brings the guests. The Sales Agent keeps them.

Wedding hall for 150 guests?

11:02 pm

Our Grand Hall fits 150. Which date works for you?

Replied in seconds

Leak 1

Enquiries nobody answers in time

The Sales Agent replies in seconds, checks live availability and collects the stay details.

What are your rates?

Here are our rooms and rates for your dates.

No reply from the guest

Still thinking about your stay?

Yes, interestedNot now

Leak 2

Leads nobody follows up

Quiet guests get one polite nudge, and confirmed guests are asked whether your team has called.

Enquiry
Options sent
Call pending
Lost

Reason recorded: price

Shown in your management summary

Leak 3

Lost bookings nobody learns from

Every enquiry lands in the lead pipeline with a stage and a recorded reason when it is lost.

Chats and screens above are samples.

commission on every booking made through Innkraft.
You pay a plan fee, never a cut.

Empty rooms

Every unanswered enquiry is an empty room

Marketing brings the guest to your door. A message that waits until morning, a rate question nobody answers, a lead no one follows up: each one is a room that stays empty. The Sales Agent answers in seconds, at any hour, and passes a ready enquiry to your team.

Nothing is promised that your booking engine does not return, and every enquiry is recorded so none is lost.

A day in the life

One guest, from ad click to team call

A sample enquiry, step by step. The times are illustrative.

1
11:02 pm
Guest clicks an ad and says hello
A Google ad or an Instagram Reel opens the chat. The agent greets them with your welcome card.
2
11:03 pm
Questions answered from your facts
Rooms, tariffs, policies, dining and location come from your own knowledge base, never from guesswork.
3
11:05 pm
Availability checked live
The agent asks for dates, guests and child ages, then checks your booking engine.
4
11:07 pm
Guest picks a room
Every available room comes with photos and prices in a swipeable carousel.
5
11:09 pm
Enquiry reaches your front desk
The confirmed request goes to your team by email and chat, with a reference.
6
Next day
Follow up and a check on the call
A quiet guest gets one polite nudge. After a confirm, the agent asks whether your team has called.

Trust

Knows your hotel, never guesses

What it knows

Your hotel, in your words

Your team edits the knowledge base in the dashboard, and you can import it from your own website.

Rooms, rates and inclusions
Policies and timings
Dining and menu PDFs
Location and nearby places
Banquet halls and events
Your tone and welcome message

What it will never do

Honest by design

The agent only shows what your systems return. If it cannot confirm something, it hands the chat to your team.

Never: invent availability
Never: quote a price it cannot verify
Never: confirm a booking your hotel has not accepted

Booking steps

Where Innkraft stops, and your hotel begins

1
Enquiry captured
Innkraft
2
Availability checked
Innkraft
3
Request created
Innkraft
4
Payment received
Where connected
5
Confirmed by the hotel
Your hotel

See it in practice

How hotels run the Sales Agent

Scenarios

Real enquiries, handled the way you would

Six situations your front desk sees every week. The conversations are samples.

Sales Agent

online

Do you have a room this Friday for two?

Yes, I can check that now. Could I have your check-out date?

What happens next

The late night enquiry

Answered at once, dates collected, rooms shown with photos and prices.

Capabilities

Everything a good sales rep does, every hour

Do you allow a pet bird?

I do not have that on file, so I have asked our team to confirm.

Answers from your own facts

A verification step keeps every answer grounded in what your hotel has published. If it does not know, it says so and tells your team.

Live availability and prices

Dates, guests and child ages are collected, then your booking engine is checked. Every available option is sent, not just the first few.

Banquet and event enquiries

Guests describe their event and get a recommended hall with reasons, plus dining questions answered with menu PDFs.

A complete request for your desk

The confirmed enquiry reaches the front desk by email and chat with a reference, so nobody asks the guest twice.

Spelling mistakes and mixed language

It understands typos and replies in the language the guest writes in, including English, Hindi and Tamil.

Follow ups that bring guests back

Guests who go quiet get one polite follow up, and confirmed guests are asked whether your team has called.

Your team can take over

Staff take over any chat from the dashboard. While they reply, the AI stays silent so the guest hears one voice.

Ads and Reels land in the agent

A Google ad or an Instagram Reel opens the chat with the agent, so paid clicks meet a reply in seconds.

Booking engines

Works with the engines you already run

Innkraft reads live availability and rates from Djubo, STAAH, Simplotel and ASR. With EaseRoom it also creates a payment pending booking and sends the guest a payment link.

See all integrations

STAAH, Simplotel, ASR