Integrations
Works with the engines you already run
Innkraft connects to your booking engine for live rooms and rates, takes payments through your gateway, and sends every enquiry to the people who handle it.
Guest channels
WhatsApp
Instagram
Website chat
Booking engines
Payments
Tools you already use
What each integration supports today
| Booking engine | Live availability and rates | Creates a booking | What happens next |
|---|---|---|---|
| Djubo | Yes | No | Confirmed enquiry goes to your front desk |
| STAAH | Yes | No | Confirmed enquiry goes to your front desk |
| Simplotel | Yes | No | Confirmed enquiry goes to your front desk |
| ASR | Yes | No | Confirmed enquiry goes to your front desk |
| EaseRoom | Yes | Yes, payment pending | Guest receives a payment link on WhatsApp |
Why availability and booking are two different tests
A chatbot that reads availability and one that creates a booking are two separate capabilities. Ask any vendor which of the five booking events it covers for your engine: enquiry captured, availability checked, request created, payment received and booking confirmed in the engine.
- Enquiry captured: every guest who messages becomes a lead with a status.
- Availability checked: rooms and rates come from your engine, never from guesswork.
- Request created: the confirmed enquiry reaches your front desk with all details.
- Payment received and booking confirmed: available with EaseRoom.
Hotels without a booking engine
Innkraft still answers guests from your own information, shows each room with photos and collects the enquiry for your front desk. It does not quote live prices or promise availability, because it has no system to check.
Frequently asked questions
- Which booking engines does Innkraft integrate with?
- Innkraft reads live availability and rates from Djubo, STAAH, Simplotel and ASR, and works with EaseRoom to create payment pending bookings. Ask us about any other engine.
- Does Innkraft connect to my PMS?
- Innkraft connects to your booking engine, which is what holds live availability and rates. Tell us which PMS and channel manager you run and we will confirm how it fits during the demo.
- Can the AI create a booking in my booking engine?
- With EaseRoom, yes: it creates a payment pending booking and sends the guest a payment link. With Djubo, STAAH, Simplotel and ASR it reads availability and rates, then sends the confirmed enquiry to your front desk to complete in your own system.
- What if my hotel has no booking engine?
- Innkraft still answers guests from your own information, shows your rooms with photos and collects the enquiry for your front desk. It does not quote live prices or confirm availability, because it has no system to check.
- Is there an extra charge to connect a booking engine?
- Ask about this in your quote. Some engine vendors also charge separately for API access, so confirm with yours.
