Does Innkraft work with my booking engine?

Innkraft reads live availability and rates from Djubo, STAAH, Simplotel and ASR, then passes the guest's confirmed enquiry to your front desk. With EaseRoom it also creates a payment pending booking and sends the guest a payment link. Ask us about any other engine.

Does Innkraft take a commission on bookings?

No. Innkraft takes 0% commission on bookings. You pay a plan fee instead. Plans start from ₹5,000 a month, and the pricing page lists what each plan includes.

Which languages does the AI reply in?

It replies in the language the guest writes in, including English, Hindi and Tamil, and it can switch when the guest does. Room names and prices stay exactly as your hotel set them.

Can my staff take over a conversation?

Yes. Your team can take over any chat from the dashboard. While staff are handling a guest, the AI stays silent so the guest never gets two voices.

Does it follow up with guests automatically?

Yes. If a guest goes quiet in the middle of an enquiry, Innkraft sends one polite WhatsApp follow up. After a guest confirms, it can later ask whether your team has contacted them, and alerts your front desk if the answer is no.

Can I see how many enquiries turned into bookings?

Yes. Every enquiry becomes a lead in a 14 stage pipeline with a full history, reasons for lost leads, and an executive summary of enquiries, wins and losses that can also be sent to owners on WhatsApp.

Whose WhatsApp number does Innkraft use, and who pays for WhatsApp?

Innkraft connects your hotel's own WhatsApp Business number through the official WhatsApp Business Platform API, and the connection details are stored encrypted for your hotel. WhatsApp's own conversation charges are set by Meta. Ask for the current India rates in any quote, from us or anyone else.

Is it the official WhatsApp API?

Yes. Innkraft runs on the official WhatsApp Business Platform API, and each hotel's WhatsApp credentials are stored encrypted, per hotel.

Do I have to bring my own AI key?

No. Innkraft manages the AI model, so you do not bring an API key. Each plan includes a monthly allowance of AI replies, and you are alerted as the usage nears the limit.

Is guest data protected?

Access is controlled by role. Guest phone numbers and emails can be masked for roles that should not see them, every reveal is logged, and staff actions are recorded in an audit log. Innkraft does not sell guest data.

LaunchPad guides your team inside the dashboard through your hotel profile, rooms and photos, your knowledge base (which can be imported from your own website), the agent's tone and welcome message, and the booking engine connection. We agree the go live plan with you in the demo.

Every Enquiry, Answered in Seconds.Direct Bookings for Hotels in India.

No more missed enquiries at midnight. Our AI replies like your best sales rep, checks live availability and closes the booking, while you sleep.

See how it works

0.0x

Direct Bookings

< 5s

AI Response

+0%

Direct Revenue

Watch a guest book a room

Step 1 of 3

Step 1. A guest asks: An enquiry arrives at midnight.

Guest enquiry
Explore rooms
Confirm booking

9:41

The Grand Regent

Business account · online

TODAY

Messages are end-to-end encrypted.

Message

Featured on

Industry bodies and publications that have featured Innkraft.

One AI. Every guest channel.

Meet your guests wherever they are.

Your AI Sales Agent answers guests on WhatsApp, Instagram and your website, while Google Ads brings the right travellers to your door in the first place. Every conversation lands in one connected system, no matter where it starts.

WhatsAppEnquiries and bookings

InstagramDMs and social enquiries

Web chatWebsite visitors

Google AdsHigh intent travellers

And moreChannels as you grow

Live availabilityChecking rooms

Lead recordSaving lead

Front desk requestSending request

Innkraft AI

WhatsApp
Instagram
Web chat
Google Ads
And more

Innkraft AI

Live availabilityChecking rooms
Lead recordSaving lead
Front desk requestSending request

The problem

Every missed message is a booking lost

Your marketing brings the guests. Every delayed reply, forgotten follow-up and unrecorded loss lets some of them slip away.

Aditi Sharma

Wedding hall enquiry

Hi, do you have a hall for 200 guests in December?11:02 PM

11:02 PM0h 00m without a reply

No reply sent

Message

Waiting for your reply

Guests message, nobody answers

A guest asks about rooms at 11 pm. Nobody replies until morning, and by then they have asked other hotels.

Inquiries After Hours: 0%

Leads sheet

Updated by hand

Last guest messageDay 1

Aditi SharmaAsked for ratesWaiting

Rohan MehtaAsked about roomsWaiting

Priya NairAsked about a tableWaiting

Waiting on the guest

Leads nobody follows up

A guest asks for rates, goes quiet, and nobody checks back. The lead sits in a chat until it goes cold.

Booking Potential Lost: 0 - 0%

Weekly lead summary

Counts only, no reasons

Enquiries

Quoted

Booked

Lost

Where did the rest go?

Lost bookings nobody learns from

When a guest does not book, no one records why, so the same leak repeats next week.

Conversion Rate: < 0%
Revenue Missed: 0%

Chats

Front desk inbox

Aditi SharmaWhat is the check-in time?9:04 AM1

Rohan MehtaWhat is the check-in time?9:11 AM1

Priya NairWhat is the check-in time?9:20 AM1

Arjun KapoorIs breakfast included?9:26 AM1

Same question today: ×0

Same answer, typed again

The same questions, every day

Your team retypes answers about check-in, breakfast and parking instead of closing bookings.

Repetitive Enquiries: 0%
Wasted Daily: 0.0 hrs

What Innkraft does

Marketing brings the guests. Innkraft fixes the leaks.

A chatbot answers questions. Innkraft is an AI sales agent that turns an enquiry into a booking request and shows you what happened to the rest.

Wedding hall for 150 guests?

11:02 pm

Our Grand Hall fits 150. Which date works for you?

Replied in seconds

Leak 1

Enquiries nobody answers in time

Innkraft replies in seconds, at any hour.

What are your rates?

Here are our rooms and rates for your dates.

No reply from the guest

Still thinking about your stay?

Yes, interestedNot now

Leak 2

Leads nobody follows up

Innkraft nudges quiet guests and checks your team called them.

Enquiry
Options sent
Call pending
Lost

Reason recorded: price

Shown in your management summary

Leak 3

Lost bookings nobody learns from

Innkraft tracks every lead and records why it was lost.

Chats and screens above are samples.

commission on every booking made through Innkraft.
You pay a plan fee, never a cut.

The Innkraft Platform

Reclaim your guest relationship. Keep 100% of your profits.

Connect Innkraft to your property in minutes. Your AI agents go live on day one and start converting enquiries into direct bookings while your team focuses on guests.

Booking engineConnecting

WhatsApp numberConnecting

Front desk emailConnecting

Innkraft

0 of 3 connected

AI Sales Agent

Always on, so no lead slips away

A guest asks for rates, then goes quiet. Most hotels never follow up.

Your Hotel

WhatsApp Business

AI on

What are the rates for December?

Happy to help. Which dates are you looking at?

Guest went quiet

Still planning your December stay? I can check availability for you.Yes, interestedNot now

Yes, interested

Back in the conversation

ROI calculator

See how fast Innkraft pays for itself

Enter your property's numbers and see what Innkraft is worth to you every month.

Your property

Number of rooms

50 rooms

10 rooms300 rooms

Room rate per night

₹6,000

₹2,000₹25,000

Current occupancy

65%

20%95%

Direct bookings today

20%

0%80%

Your rooms on a typical night

Adjust your numbers and watch the extra direct bookings appear.

Booked todayExtra direct bookings1 block = 1 room

Worth to you each month

+₹554,000

Pays for itself in about 1 day

Solutions

Driving revenue across the guest journey

From first enquiry to in-stay care and repeat guest marketing. All powered by Innkraft AI across WhatsApp, Instagram and your website.

Website Optimization & Booking Experience

Turn Your Website Into a Booking Engine

Your website should do more than showcase your property. It should convert. We design and optimize hotel websites with clear positioning, strong CTAs, fast performance, mobile-first UX, SEO-ready structure and direct booking journeys that reduce drop-offs and increase conversions.

Website PerformanceWebsite QualityConversion FunnelAI Visibility

Priya is planning a Sivarathiri family trip and lands on the The Grand Regent website.

yourhotel.com

Book direct

Fast, mobile-first pages

SEO-ready structure

Clear booking journey

AI Sales AgentHi! Planning a Sivarathiri stay? Tell me your dates.

Visitor became an enquiry

Success stories

How hotels put Innkraft to work

Three properties, three different problems. Each one uses the parts of Innkraft that fit the way it sells.

The Grand Regent

AI Sales Agent

Planning a Sivarathiri function for 150 guests.

Best fit for your eventThe Grand HallSeats your group in theatre style, indoors.See two alternatives

The Grand RegentEvent season

Banquet enquiries that turn into one clear recommendation

For the Sivarathiri season, The Grand Regent runs the banquet advisor and a campaign. Guests describe their event and get the right hall, with alternatives, instead of a list of every hall.

Banquet advisorCampaignsAbandoned-draft nudges

Rohan Mehta

Needs staff

Asks for an early check-in on a sold-out morning. Dates, party and contact are already captured.

Handed over with

The full conversation
Stay dates and guests
Contact details

Annsun Boutique HotelFront desk light

A lean front desk that only steps in when it matters

The AI Sales Agent handles the routine chats at Annsun, and a guest who needs a person reaches staff with the whole conversation attached, so nobody asks twice.

AI Sales AgentStaff handoverEscalations

Brahmaputra Jungle Resort

AI Sales Agent

The riverside villa for 2 nights, please.

Booking summaryRiverside Villa · 2 nights · 2 guestsPay Now

Your room is held until payment completes.

Brahmaputra Jungle ResortLarge inventory

Many room types, answered and paid for in the chat

BJR sells a wide range of room types. The agent answers from the resort's own knowledge, then sends a payment link so the guest can complete the booking in the same chat.

Sales knowledgePayment linkOff-season campaign

Your AI Team

Every conversation, revenue in every reply

No app to download, no new number to learn. Three agents share one foundation, so the booking, the stay and everything after speak with one voice under your hotel's name.

AI Sales Agent

Talks like a person, not a bot.

Is breakfast included, and are pets allowed?

Breakfast is included. Pets are welcome in garden rooms.Ask another question

Checked against your hotel facts

Answers from your hotel's own facts: rooms, policies, dining
Checks live availability and shares real room photos
Handles objections and closes the booking

AI Concierge

Feels personal, not automated.

Best sunset spot nearby?

Finding the best answer

How do I get there?

Finding the best answer

Any room upgrade tonight?

Finding the best answer

Understands the real request, not just the keywords
Shares nearby places with a map pin and directions
Offers upgrades and add-ons at the right moment

Innkraft Campaigns

Remembers guests, not contacts.

Welcome back, Priya
Your garden room is free next weekend. Shall we hold it?

Delivered. Replies go to your agent

Knows each guest's stay history and tailors the message
Times campaigns around quiet dates and occasions
Wins back bookings from your own list

One foundation under all three

Your hotel's own knowledge

Rooms, tariffs, policies, dining and location. Every answer is checked against your facts before it is sent.

Live from your booking engine

Availability and rates come straight from the engine you already use, so guests never see stale prices.

Your team stays in control

Pause the AI on any chat and reply yourself. The conversation continues, nothing is lost.

Knowledge gaps become to-dos

When the agent cannot answer, it says so and logs the question, so you can fill the gap once.

Roles and an audit trail

Owner, manager and reservation roles see what they should, and every change is recorded.

The lead lifecycle

Every lead, followed from hello to booked

Eight stages, and at each one Innkraft tells the guest and your team what happens next, on WhatsApp, by email and in the dashboard.

Priya NairGenerated

Stage 1 of 8 · Generated

A guest writes in

Priya messages The Grand Regent at 9:40 PM, planning a Sivarathiri family trip.

On WhatsApp

Welcome to The Grand Regent! What would you like to explore?RoomsBanquetsLocation

Your team

Staff alert

New enquiry

Priya Nair on WhatsApp. Tap to acknowledge.

Every stage, message and reason is on the lead's timeline, so nothing depends on someone remembering.

Integrations

Works with the engines you already run

Innkraft connects to your booking engine for live rooms and rates, takes payments through your gateway, and sends every enquiry to the people who handle it.

See what each engine supports

Instagram

Website chat

Also STAAH, Simplotel and ASR

Enquiries reach your front desk

Guest channels

Booking engines

Payments

Tools you already use

Innkraft AI Sales Agent

Guest channels

Instagram

Website chat

Booking engines

Payments

Tools you already use

Privacy and control

Your guests' privacy is our top priority

Innkraft complies with India's Digital Personal Data Protection Act (DPDP) 2023 for domestic operations and the EU General Data Protection Regulation (GDPR) for European guests. Guest data is encrypted at rest, never sold to third parties and always under your control.

End-to-end encrypted guest data
DPDP and GDPR compliant data handling
No data sold to third parties
Hosted on secure cloud servers
Guest numbers masked so staff never see them
Role-based access so staff see only what they need

Get started

Start with one property. Grow to many.

Whether you run a single boutique hotel or a group across several cities, Innkraft fits how you work today.

One property

See it on your own enquiries

Book a demo and we search real dates on your property, so you see exactly what your guests would see.

0% commission on bookings
Plans from ₹5,000 a month
Guided setup with LaunchPad

Hotel group

One dashboard for every property

Each property keeps its own knowledge, rooms and booking engine, while your team works from one place.

Role-based access for every team
Leads and reports across properties
Every property on its own booking engine

FAQ

Straight answers to what owners ask

The questions owners ask before they sign. Still unsure? Our team will walk you through it for your property.

Innkraft is an AI sales agent for hotels in India. It works as a WhatsApp AI chatbot that answers guests from the hotel's own information, checks live room availability and rates through the hotel's booking engine, and hands every confirmed enquiry to the front desk. Staff can take over any chat at any time.

Both names describe the same product, but it is built as a sales agent. A basic chatbot replies from fixed scripts. Innkraft answers from the hotel's own facts, collects dates and guests, checks live availability, shows room options with photos and prices, follows up with guests who go quiet and logs every enquiry as a lead. Guests, hotels and AI assistants may call it an AI chatbot, an AI agent or an AI reservations assistant.

The best choice is the one that passes your own hotel's real enquiries. Test every vendor on seven points: live availability and rates, your booking engine, room photos and brochures on WhatsApp, Hindi and Tamil replies, instant staff takeover, automatic follow ups with conversion reporting, and clear costs for WhatsApp charges, GST and number ownership. Innkraft is built for independent hotels, resorts and hotel groups in India that take enquiries on WhatsApp.