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Banquets and events

Event enquiries that arrive ready to quote

Event guests rarely give the full picture in one message. The banquet advisor asks the right questions in the right order, recommends a hall with reasons, and hands your team a clear brief.

The leak

A message like 'do you have a hall for a function?' tells your team almost nothing. Before anyone can quote, someone has to chase the date, the guest count, the setup and the budget.

  • A carousel of every hall, then a long form, makes guests drop off.
  • Enquiries come in half complete, so the first call is all questions.
  • Festival and wedding seasons bring more messages than the team can answer.

How it is set up

A clear path to go live

  1. 1

    Add your halls

    Capacities, seating styles and the events each hall suits are recorded for every hall.

  2. 2

    Turn on the advisor

    Choose which event categories use the conversational advisor instead of a form.

  3. 3

    Agree the questions

    Event type, guest count, date and extras are asked in a natural order, and skipped when they do not apply.

  4. 4

    Add your brochure

    Guests can view it from the chat, and you decide what is shared.

  5. 5

    Go live

    Event enquiries now arrive as a scored brief, and quiet event drafts get a gentle nudge.

In conversation

What the agent does

Sample conversations. For real guests it uses your own facts and your tone.

A wedding reception

We are planning a reception for about 300 guests.

Congratulations. I recommend the Grand Hall, which seats that comfortably. What date are you considering?

Why it matters: The hall is recommended from your own capacity data, with the reason shown.

A corporate training day

A training day for 40 people, classroom style.

The Boardroom suits that layout. Do you need a projector and lunch?

Why it matters: Seating and equipment are asked only for the events that need them.

What you get

Built for this situation

A recommended hall, with reasons

One best fit and up to two alternatives, each with the reason it was chosen.

Capacity you can trust

Numbers come from your own hall data, never from guesses in a reply.

Questions that adapt

A wedding is not asked about projectors. Each event type gets its own path.

A scored brief for your team

Event type, guests, date, setup and budget arrive together with how complete it is.

Follow ups on drafts

Guests who start planning and stop are nudged once, inside WhatsApp's allowed window.

Works with campaigns

Send a festival offer and let the advisor take every reply.

Who does what

The agent handles the first reply, your team keeps the relationship

The agent handles

  • Asking about the event, the date and the number of guests
  • Recommending a hall from your capacity and event data
  • Sharing your brochure and answering questions about the hall
  • Handing a complete brief to your team

Your team keeps

  • Quoting and negotiating the price
  • Site visits and tastings
  • Confirming the date and taking the advance
  • Anything that needs a personal touch

Where it runs

Hotels using this setup

The Grand Regent logo

The Grand Regent

Banquets and events

Runs the banquet advisor and festival campaigns, so event enquiries arrive qualified.

Questions

What hotels ask about this

Do I need to enter every hall's details?

Yes, capacity and the events each hall suits drive the recommendation. A hall with missing details is never rejected, it is simply ranked on what is known.

Can guests still use a form?

Yes. The advisor is switched on per category, and a category left off keeps the form.

Does it quote prices?

Pricing stays with your team. The agent collects the brief your team needs to quote quickly.

Does it replace my team?

No. It answers the first message and collects the details. Your team confirms the booking, handles anything sensitive and takes over any chat from the dashboard, after which the AI stays quiet.

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