A festival banquet season
A family function, around 150 guests.
Lovely. I recommend the Grand Hall. May I have your date?
Why it matters: Replies go straight to the banquet advisor, so the offer turns into a brief.
All solutions
Campaigns
WhatsApp campaigns that fill quiet dates
Send a friendly offer to your own guests and let the Sales Agent handle every reply. A festival, an off season or a win back message becomes a conversation, then a booking enquiry.
The leak
Past guests and quiet enquiries sit in a list nobody messages, while rooms stay empty in the months that matter. When a campaign does go out, replies pile up in a phone nobody is watching.
- Guest lists are never used after checkout.
- A broadcast with no one to answer replies wastes the offer.
- Nobody can say which campaign led to which booking.
How it is set up
A clear path to go live
- 1
Choose the moment
A festival, an event season, the quiet months or a win back.
- 2
Choose the guests
Past guests, banquet clients or enquiries that went quiet, who have opted in.
- 3
Write the message
Your offer, in a tone that sounds like your hotel.
- 4
Prepare the agent
It is given the offer, so replies are answered with the right details.
- 5
Send, then track
Every reply becomes a lead with a stage, followed to booked or lost.
In conversation
What the agent does
Sample conversations. For real guests it uses your own facts and your tone.
An off season stay
Yes please. We are four adults.
Great. I will search the right rooms and send options with photos and prices.
Why it matters: The agent takes the offer from message to live availability.
What you get
Built for this situation
Your own guests only
Campaigns go to guests who have opted in, not to a bought list.
Replies are never lost
The Sales Agent answers each reply, at any hour.
Every reply is a lead
Conversations are recorded with a pipeline stage you can follow.
Reasons for lost leads
See why enquiries were lost, so the next campaign improves.
Follow ups built in
Quiet enquiries get a single, polite nudge.
A summary for owners
An executive summary of enquiries, wins and losses, also on WhatsApp.
Who does what
The agent handles the first reply, your team keeps the relationship
The agent handles
- Answering every reply to the campaign
- Collecting dates, guests and contact details
- Checking live availability and sending options
- Passing a confirmed request to your front desk
Your team keeps
- Choosing the offer and the audience
- Approving the message
- Confirming bookings and payments
- Deciding what to run next from the results
Where it runs
Hotels using this setup
The Grand Regent
Banquets and events
Runs the banquet advisor and festival campaigns, so event enquiries arrive qualified.
Brahmaputra Jungle Resort
Large inventory
Many room types and a lot of detail, answered from the resort's own knowledge, with a payment link in the chat.
Questions
What hotels ask about this
Who runs the campaign?
You decide the offer and the guests. We help set up the message and prepare the agent, so replies are handled from the first minute.
Is this paid advertising?
No. It is WhatsApp messaging to your own guests who have opted in.
How do I know it worked?
Each reply is tracked as a lead from first reply to booked or lost, and the executive summary shows wins, losses and reasons.
Does it replace my team?
No. It answers the first message and collects the details. Your team confirms the booking, handles anything sensitive and takes over any chat from the dashboard, after which the AI stays quiet.
