Channels
The click lands in a conversation, not a form.
Wherever a guest reaches you, the same agent answers. One brain, one lead record, many doors.
Where guests reach you
Four channels, one agent
The main channel. Rooms, rates, bookings, campaigns and follow ups, with buttons, carousels and booking forms.
Live
Guests who message the hotel on Instagram get the same agent, answering from the same hotel facts.
Live
Telegram
The same agent on Telegram, for guests who prefer it.
Live
Website chat
A chat on your own website, so a visitor can ask a question instead of leaving a form.
Live
Entry points
Three ways a guest arrives
Any link that opens a chat can open the agent, so an ad, a Reel or a website button never ends in a dead form.
A Google ad
- 1The guest taps the ad
- 2A chat opens with the agent
- 3The agent asks for dates and guests
An Instagram Reel or message
- 1The guest sees a Reel or opens a message
- 2The agent replies in the chat
- 3Rooms and rates arrive in the conversation
Your website
- 1A visitor opens the chat
- 2Asks about a room or an event
- 3The agent answers and collects details
One brain
The same answers, wherever they ask
- The same hotel facts on every channel
- The same live availability from your booking engine
- One lead record and one pipeline for your team
- Handover to staff in the same dashboard
